Day: March 24, 2011
Blogs
Using a Model Office to Gather Requirements
In this blog post, Adrian McGrath discusses how a ‘Model Office’ approach to requirements capture, design, build and test can play a significant role in improving the success of an Electronic Document and Records Management System implementation.
Read More
Blogs
Knowledge
Narrative Journey Maps
This blog post introduces the concept of narrative journey maps (NJM), a mashup inspired by other Usage Centered Design (UCD) techniques combined
Read More