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Content tagged with: user experience

[2 Oct 2019 | Comments Off on 3 Types of User Interviews: Structured, Semi-Structured and Unstructured | ]

This short videos explains the difference between the 3 main types of user interviews (structured, semi-structured and unstructured), and at what stages of a UX design process it makes the most sense to use each.

[1 May 2014 | Comments Off on Building Products People Want with Lean UX | ]

You are part of a modern development team delivering new features like clockwork. But are you sure you’re delivering the right features? Are you relying on up-front product research practices that don’t fit with your development process?

[11 Mar 2013 | One Comment | ]

Other creative disciplines, such as film, have long used storyboarding during the design process to explore the space of possibilities for their users, and to guide the production of compelling user experience. With user interaction patterns becoming more complex as UI technology improves, storyboarding has now become an excellent tool for user interface design, even in typical business systems.

[8 Feb 2013 | Comments Off on Better. Faster. UXier: AToMIC Design | ]

We are designers, and we know how important design is to the success of our projects. We’re also agile! We believe in making incremental changes based on user testing. But there are some parts of the process we’re just not very good at yet. It’s usually still hard to achieve dramatic, site-wide style changes in an incremental and agile way, and most of us still run into “redesign” projects eventually.

[5 Feb 2013 | Comments Off on Customer Input For a Successful Product | ]

Studies in Human Computer Interaction (HCI), User Centered Design (UCD) and User Experience Design (UED) have found that accurate and frequent customer input is essential for a successful software product. Knowing who your customers are, what their environment is like, and what their needs are gives you the information required to plan and design a product.

[7 Jan 2013 | Comments Off on Writing Better Requirements with Examples | ]

Gathering requirements for software development is not always easy and IT guys will often complains that customers have difficulties to express what they want to achieve with a new development project. In this blog post, Lars Hoidahl discusses this topic and explains how examples and screen sketches can help to write better requirements.

[22 Aug 2012 | One Comment | ]

Lean Startup uses customer feedback as a vital component for guiding the growth of startup businesses. Lean Startup teams run continuous cycles of customer interaction to test what they know and inform decision making processes. A central element of this approach is the hypothesis. A team of entrepreneurs, UX designers, and agile developers armed with a clear hypothesis, and a healthy portion of trust, has a unique opportunity for true cross-functional collaboration. Josh will talk about how teams can replace requirements with hypotheses, how this can be done in different …

[8 Aug 2012 | Comments Off on Persuasion in Design | ]

Persuasion in design is about understanding users’ requirements and what influences their behavior, then using this information to create effective designs. From a business perspective, an effective user experience is one that influences users to behave in a way that meets the organization’s objectives. From the user perspective, it is not just usability that is important; it is the entire experience from their initial view, through conducting tasks or transactions, to future communication.

[24 Mar 2011 | Comments Off on Narrative Journey Maps | ]

This blog post introduces the concept of narrative journey maps (NJM), a mashup inspired by other Usage Centered Design (UCD) techniques combined

[3 Feb 2011 | Comments Off on Business Analysis and User Experience Activities | ]

This video provides an overview of the Business Analysis and User Experience roles and processes.