user experience

Videos

Collaborating With Stakeholders

To make UX research and requirements gathering more efficient and effective, you have to get everyone in the software development team and the user representatives involved. When the teams understand user concerns and usability issues, they become better at preventing problems.

Videos

MVP is the Antithesis of Good UX

Pursuing a “minimum viable product” (MVP) as a design strategy may work for startups, but usually leads to poorly integrated user experience for established design team working in traditional product categories.

Videos

Remote Unmoderated User Testing on a Budget

This session walks through a method for remote unmoderated user testing developed at Yale University Library, using tools that your institution already has or can easily afford.

Videos

Remote Ideation: Synchronous or Asynchronous?

Ideation in the UX design process can be conducted remotely: without having team members in the same room. This can be done synchronously (everybody participates at the same time) or asynchronously (people contribute at different times).

Videos

3 Types of User Interviews: Structured, Semi-Structured and Unstructured

This short videos explains the difference between the 3 main types of user interviews (structured, semi-structured and unstructured), and at what stages of a UX design process it makes the most sense to use each.

Videos

Building Products People Want with Lean UX

You are part of a modern development team delivering new features like clockwork. But are you sure you’re delivering the right features? Are you relying on up-front product research practices that don’t fit with your development process?