March 18, 2020
Building Better Products by Engaging Hard to Reach Users
As technologists, one of the hardest things to remember is that we’re not our users and our assumptions can easily…
Tag: users
February 19, 2018
Decoding Your Customers
This session talks about how to understand your customers – how they’re behaving, how capable they are of learning and…
March 10, 2011
The Dangers of Design by User
In this article, Demetrius Madrigal and Bryan McClain explains why you should not take user feedback or requests for design…
November 29, 2010
A Customer is a Customer?
Software development teams use the word “customer” a lot. But there are different kinds of customers. Being aware which kind…
July 7, 2010
Requirements aren’t evil, we are.
As he is responsible to create the requirements, we set the customer as the sole owner of the definition of…