Software development teams use the word “customer” a lot. But there are different kinds of customers. Being aware which kind of customer you are talking about can help you to deliver better results. This post explains the difference between two kinds of customers: the ones using your product and the ones who will buy it. You will need to satisfy both, to be successful!
A Customer is a Customer?
Modern software development approaches like Agile and Scrum support a strong collaboration between all member of the software development team, software testers and business analysts included. Even if you don’t use a method like Behavior-Driven Development (BDD) or Specification by Example, checking the fact that you will be able to actually test your requirements is […]Read More
User stories are a technique taken from the agile development playbook that can easily be applied in traditional systems development and maintenance. User stories help you document needs in a structured way, from the users’ perspective. They’re a good basis for test cases, so as to support integrated requirements management and testing. In this article, […]Read More
This article is an extract of the “Complete Systems Analysis” written by James and Suzanne Robertson. It explains the basics of analysis models and emphasize that the important thing to remember is that modeling tools are complementary. Each shows one aspect of the system. Together, they make a complete working model of the system.Read More