Usability.gov is the primary government source for information on usability and user-centered design. The web site has a page dedicated to use cases that explains what they are and how to use them.
Use Cases Definition by Usability.gov
Resources
Strategic & Reactionary User Research
User research is often initiated during a Scrum sprint, after a design is implemented, or is part of the MVP. But, mindfully planning research earlier reaps far better results.
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Resources
UML Unified Modeling Language Tools Directory
This website presents a list of Unified Modeling Language (UML) tools
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