3 Types of User Interviews: Structured, Semi-Structured and Unstructured

3 Types of User Interviews: Structured, Semi-Structured and Unstructured

October 2, 2019 Off By Requirements Management

This short videos explains the difference between the 3 main types of user interviews (structured, semi-structured and unstructured), and at what stages of a UX design process it makes the most sense to use each.

Video producer: https://www.nngroup.com/