Resources

Strategic & Reactionary User Research

User research is often initiated during a Scrum sprint, after a design is implemented, or is part of the MVP. But, mindfully planning research earlier reaps far better results.

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Videos

Designing a Scalable Product & Engineering Methodology

Are you bored by hearing about Spotify’s Model, Basecamp’s Shape Up, or Netflix’s “No Rules Rules”? All of them do have something in common. They tailored something unique to match both their ambition and their strengths, while honestly acknowledging their weaknesses.

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Videos

Design Thinking Activities

This video explains that the six stages of the design thinking process can be supported by a very wide range of UX methods and activities. Don’t limit yourself to the most commonly mentioned methods.

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Videos

Wardley Maps: Business Analysis, Experimentation & Evolution

This presentation explains how Wardley Maps were used to inform the always evolving strategy for the modernization of Ticketmaster’s core ticketing platform not only in terms of technical capabilities and architecture but also process maturity, organizational design, and more.

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Videos

Analytics vs. Quantitative Usability Testing

Analytics and Quantitative Usability Testing UX research techniques help you gain quantitative insight into user behavior. However, each method provides different types of information and can answer different kinds of research questions.

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Videos

Building Your Career as a SalesForce Product Owner

Are you keen to build your career as a Salesforce product manager or Product Owner? This presentation is a comprehensive strategy helping participants build a mindset that anchors product strategy to grow and develop a career as a Salesforce Product Owner or Manager.

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